Privacy Policy
Last updated: 19 September 2026
About this policy
This Privacy Policy explains how Mescam Designs handles information when you use the Mescam Designs Android app and related services. For privacy questions, contact mescamdesigns@gmail.com.
Information we collect
Depending on the features you use, Mescam Designs may collect information you provide such as your name, email address, delivery address, account login information, order and commission details, messages you send through commission chat, and information needed to provide purchases and customer support.
The app also uses a device notification token so relevant push notifications can be delivered to your device.
How we use information
We use information to create and manage customer accounts, process and fulfil orders and commissions, provide order history and commission messaging, deliver customer support, send relevant service notifications, maintain app security, prevent misuse, and operate the service.
Payments and service providers
Payment processing is provided using Stripe. Payment information submitted for a transaction may therefore be processed by Stripe to complete the payment. Mescam Designs does not sell customer personal data.
We also use service providers supporting the app, including Cloudflare for backend, database and file infrastructure and Google Firebase for push-notification functionality. These providers may process information as necessary to provide their services.
Security
We take reasonable technical and organisational measures to protect personal information. Data transmitted between the app and its backend is sent using HTTPS. Access to account and administrative functionality is protected using authentication controls.
Data retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy. When an account is deleted, account-associated personal data is deleted except where particular information must be retained for a legitimate reason such as legal, accounting, security, fraud-prevention, dispute-resolution or regulatory obligations. Any information retained for such a reason is kept only for the applicable purpose and retention period.
Your choices
You can update certain account details from within the app. You can also request deletion of your Mescam Designs account and associated data. Instructions are provided below.
Delete your Mescam Designs account
You can delete your account directly in the Mescam Designs Android app by opening My Account, choosing DELETE ACCOUNT, and following the confirmation steps.
If you no longer have access to the app, you can request account deletion by emailing mescamdesigns@gmail.com. State that you want your Mescam Designs account deleted and, where possible, send the request from the email address associated with the account so the request can be verified.
Account deletion removes the account and associated personal data, subject to limited information that must be retained for legitimate legal, accounting, security, fraud-prevention, dispute-resolution or regulatory purposes.
Changes to this policy
This policy may be updated when the app, its services, or legal requirements change. The latest version will be published on this page with an updated date.
Contact
Mescam Designs
mescamdesigns@gmail.com